Forensic review of service charges and Section 20 notices — before issue, after issue or challenge.
We identify compliance, recoverability and tribunal-risk issues before a dispute.
Clear findings. Practical next steps. No jargon.
Confidential · No obligation · Response within 24 hours
Forensic compliance analysis for anyone responsible for service charges, Section 20 notices, lease compliance, or recoverability risk.
Where are you right now?
Not sure where the risk sits? Send one document and we'll tell you where to start.
Managing a portfolio? We can review multiple blocks under a single instruction.
These are the issues we identify — and the financial consequences when they are not caught before they are formally challenged. All scenarios anonymised.
90-unit residential block. Section 20 consultation notices were served but the process was invalid — defective contractor nomination rendered the entire consultation non-compliant. Leaseholders challenged post-completion.
Portfolio review identified insurance placement arrangements where commission was not disclosed to leaseholders. Charges had been passed through at cost without transparency for six years.
Managing agent failed to issue demands for major maintenance costs within the 18-month statutory window under s.20B of the LT Act 1985. The works were legitimate, the costs reasonable — but the timing failure rendered them permanently irrecoverable regardless of merit.
"We identified £34,000 in irrecoverable charges before the leaseholder made a formal application. Without the review, we would not have known until we were already at tribunal."
Managing Agent — South East England
"We were about to serve Section 20 notices on a £240,000 roof replacement. The pre-issue review identified a defect in our contractor nomination process that would have rendered the entire consultation invalid. We corrected it before anything went out. Without that check, we would have been looking at a £250-per-unit cap on a six-figure project."
RTM Company Director — North West England
"A portfolio review flagged that demands for a significant maintenance project had not been issued within the 18-month statutory window. We had no idea the s.20B deadline applied. The review identified the exposure before any leaseholder challenge — and confirmed exactly which costs were still recoverable and which were not."
Block Manager — Midlands
"One of our standard demand templates had been missing a required landlord address notice for years. Every demand issued from that template was technically invalid. The compliance audit caught it across multiple blocks simultaneously — we were able to correct going forward and understand the historic exposure before anyone raised it formally."
Managing Agent — South East England
Why instruct us?
Led by a specialist who has prepared service charge cases from both landlord and leaseholder positions.
We identify defects, quantify recovery risk, and explain what is unlikely to survive challenge.
We are not a law firm and do not provide legal advice. We identify service charge compliance, recoverability and tribunal-risk issues before they become disputes.
Can this cost be recovered?
In many cases, this review may be recoverable as a management expense, subject to the lease, reasonableness and the purpose of the instruction.
Where required, we can provide supporting wording explaining why the review was obtained.
Timing matters. Once demands or Section 20 notices are issued or challenged, many defects cannot be corrected.
Send us one document. We will identify obvious exposure and confirm where the risk sits — at no cost, within 24 hours.
Send us a recent demand, Section 20 notice, or summary. We will carry out a high-level exposure check and confirm whether any immediate risk exists.
Reviews built on experience from both sides of service charge disputes — so we know exactly what a challenge looks for, and where to find it.
What happens next
You submit your details and any documents you want reviewed.
We carry out a high-level exposure check — typically within 24 hours.
We tell you exactly where you stand — and what to do next. No obligation.
Send a demand, Section 20 notice, or summary — we will tell you what is exposed. Clear answer. No obligation. No sales pressure.